Can I request my personal data to be downloaded?

Yes, send a data capture request to admin@firelogbookhelp.zendesk.com including your name, company and Logbook ID and we will send you the details we hold.

Can I amend my personal data?

Yes, send a request to admin@firelogbookhelp.zendesk.com including your name, company and Logbook ID and details of the change you require.

Is Tio fully GDPR (General Data Protection Regulation) compliant?

Yes Tio complies with the regulations.  GDPR is an EU directive and became law on the 25th May 2018, for further information please contact the Tio data controller at admin@tiofiresafety.com, stating what your query relates to.

Will my data be private and safe?

We combine enterprise-class security features with comprehensive audits of our applications, systems and networks to ensure customer and business data is suitably protected. For further details please check the Tio terms and conditions.